Help with OffDuty

• In the app. Open OffDuty and tap snooze.
• Siri. "Hey Siri, snooze my OffDuty cameras." The app doesn't open and your phone can stay in your pocket.
• Home screen. Press and hold the app icon, choose Snooze All.
• Shortcuts and Spotlight. For automations or the Action Button.
• A Bluetooth button. Optional, if you'd rather not touch the phone at all.

Each snooze is two minutes. Repeat to add more, up to ten.

No. Snoozing pauses motion notifications, using the same snooze feature that already exists in your camera provider's app. Your system stays armed, recording is unchanged, and no setting is altered.

The countdown also runs on your provider's servers, not on your phone, so a dead battery or lost connection can't leave your cameras quiet.

Arming and disarming is a separate control, described below.

Yes. Each system has its own arm control, and each camera has a control to turn motion detection on or off. These are deliberate features, not something snoozing does on your behalf.

Unlike a snooze, these have no timer. Disarm a system and it stays disarmed until you arm it again, exactly as it would if you had changed it in the Blink app. If you only want a couple of minutes of quiet, snooze instead.

Snoozing, ending a snooze early, arming and disarming a system, and turning motion detection on or off for a camera. Nothing happens unless you ask for it.

It cannot delete clips, and it has no ability to change account, billing, or notification settings, or to add, remove, or rename cameras.

Blink today. Other systems are planned. When one is added, your button keeps working exactly as it does now.

Blink expires access periodically as a security measure and there's no way for us to extend it. Signing in again through the app restores everything, including your button targets.

Blink's live streaming uses a proprietary protocol that only their own app can speak. Recent recorded clips play normally inside OffDuty.

Yes. OffDuty re-checks with Blink every twenty seconds while a snooze is running, so snoozes started, extended, or cancelled anywhere show up correctly in both apps.

Press again. That fixes it almost every time. If it keeps happening, work through these in order:

• Check Location is set to "Always." In iOS Settings › OffDuty › Location. "While Using the App" is not enough to wake OffDuty when your phone is locked, and iOS sometimes downgrades this setting after an update.
• Check the button's battery on its detail screen in the app. A weak CR2032 shortens the broadcast and makes presses easier to miss.
• Get closer. Range drops off sharply through walls and doors.
• Check the app isn't force-quit. Swiping OffDuty out of the app switcher stops iOS from waking it. Reopen it once and leave it in the background.

Some background about why this happens at all: iOS heavily restricts Bluetooth scanning while your iPhone is locked, and there's no way for any app to opt out of that. OffDuty uses every wake-up mechanism Apple provides, and presses land reliably in everyday use, but no iPhone app can guarantee a Bluetooth press is detected every single time.

• Hold the button within a few inches of your iPhone while setting up.
• Pull the battery tab, or open the case and reseat the CR2032.
• If the button was previously configured in the manufacturer's KBeaconPro app, it may have a custom password that blocks OffDuty. Factory reset it in KBeaconPro, then try Add Button again.
• Make sure it's a BlueCharm BC-B2. Other beacons and Bluetooth buttons aren't supported.

That's duplicate-press protection doing its job. A single physical press produces several Bluetooth broadcasts, so OffDuty ignores repeats within a short cooldown. If you genuinely want to extend a snooze, wait a moment and press again. The countdown grows by two minutes, up to ten.

You can turn the protection off in the app's settings, but most people shouldn't.

It only asks if you've added a Bluetooth button. Snooze from the app, Siri, or your home screen and OffDuty never requests location at all.

When you do add one: iOS only lets an app be woken by a Bluetooth beacon through its location APIs. That's the mechanism, not the intent. OffDuty watches for your button's identifier and nothing else. It never reads, stores, or transmits your coordinates, and no location data of any kind leaves your phone. The privacy policy spells out every field we collect.

No. Sign-in happens on Blink's own page. Blink returns an access token, which stays in your iPhone's Keychain and is never sent to us. Your Blink name and email are displayed in the app but never transmitted to our servers.

In the app, open settings and turn off Share Anonymous Analytics under Privacy. It takes effect immediately and nothing further is sent.